Help groups to find shared goals by discovering underlying needs

Penny Walker

Facilitator for sustainability

When I thought of myself as an eco-warrior, I knew there were good people and bad people. We were right, and they were wrong. But as I’ve worked with people and organisations to create a more sustainable society, I’ve learned that if you assume good intent and work to build trust, you can find shared goals where you least expect them.

Today my work centres on helping people to have important conversations. When people appear to be in conflict, they’re trying to protect their interests by sticking to positions. If I can facilitate a conversation about the needs that underlie those positions, it’s possible to find shared goals. In this conversation you’ll learn how to:

As a facilitator for sustainability Penny creates safe spaces for conversations about change. She presented How to turn conflict into collaboration at #dareconf mini in January 2014.

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