Use nonviolent communication to connect with colleagues

Hannah du Plessis

Principal, Fit Associates
@Hannahdup

Much of what passes for communication at work doesn’t connect us with our colleagues. When we diagnose, judge, or assert our status, we block empathy. Real communication isn’t a quest for control: it helps people to connect, learn from each other, and discover new possibilities.

I was raised to keep conversations peaceful and pleasant. If I thought my opinion might cause conflict, I’d keep it to myself. This didn’t serve me. When I was on the verge of losing my business, I realized the consequences of giving up my voice. During this crisis I learned about nonviolent communication (NVC), a way of speaking honestly without attacking others. Learn how to:


At Fit Associates Hannah helps groups to create their best future together. She teaches design for social innovation at The School of Visual Arts and Carnegie Mellon School of Design.


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