Build trust with your team by asking for what you need

Holly Burns

Content strategist, Instagram
@hollyburns

Our culture teaches us to avoid interactions that might be uncomfortable. When we experience difficulty, we project a professional image—“put a brave face on it”, as the saying goes—instead of risking an honest conversation about what we need. We end up isolated from our colleagues because we don’t have a channel for honest communication.

When I returned to work after 6 months maternity leave, I struggled to fit my work into the time I had available. I felt tired and guilty, as if I was performing both my roles—employee and parent—at half my ability. I realised I needed to let go of my image as a self-reliant professional who has everything under control. I had a scary conversation with my manager about my needs and I started to prioritise my time. The transition to parenthood increased my empathy for my colleagues and helped me reconnect with the reason I got into this work: to make our products easier to use. Learn how to:


Holly uses words and language to shape people’s experiences online. She’s currently a content strategist at Instagram.


Get notified about future livestreamed events

Join our mailing list to get reminders and connection details.